In-home Computer Maintenance and Training
April's Computer Housekeeping is dedicated to providing in-home personal assistance to help solve customers computer issues.
Customer satisfaction has been and always will be our goal.
We offer a variety of services, from maintenance to training, meeting the ever changing needs of the customers
Support for Older Versions of Internet Explore ended Jan 12, 2016
“Malvertising” Tech Support Scam
Please be advised to be particularly cautious about fake pop-ups telling you that your computer is infected and urging you to call a toll free number for assistance:
Tech support scammers use scams from cold-calls to selling registry cleaners and of course malvertising. This latest wave of attacks is particularly active and most likely much more effective than the classic ‘Microsoft cold call’.
“In a new twist to the tech support scam, cyber criminals attempt to defraud using another avenue. The scam is executed while a user is browsing the Internet. In this scenario, a website being viewed provided a link to articles related to popular topics. The user clicked the link and was redirected to a website which produced a window that advised the user’s computer had been hacked.
Another window is displayed that contains a telephone number to obtain assistance. The user attempts to close the windows but is impossible. Upon calling the number for assistance the user is connected to an individual who spokes with a heavy foreign accent. They take control of your computer, for a price to clean it up.
The general piece of advice when seeing fake alerts and warnings is to remain calm and try to close the pop ups. Despite the urgency of the messages you should never call the toll free number, let alone give a ‘tech support agent’ remote access to your computer. Call a trusted local computer service.
Call April's Computer Housekeeping for trusted service